To ensure the longevity of your PJ Beaded Jewels, avoid exposing them to harsh chemicals, moisture, and direct sunlight. Store them in a cool, dry place and clean them gently with a soft cloth after each use to maintain their shine.

Shipping typically takes 3-5 business days within the United States. International orders may take longer, depending on the destination and customs processing times. We strive to process all orders promptly.

Yes, we offer customization options for many of our jewelry pieces. Please contact us directly to discuss your preferences, and we will do our best to accommodate your requests for colors, sizes, and styles.

Our jewelry is crafted using high-quality beads, including glass, wood, and semi-precious stones. We prioritize using durable materials to ensure that each piece is both beautiful and long-lasting for our customers.

Yes, we accept returns and exchanges within 30 days of purchase, provided the items are in their original condition. Please contact our customer service for assistance with the return process and to initiate your request.

You can reach our customer support team via email at support@pjbeadedjewels.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.